maze.design - Prolific Researcher Reviews

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Institution-wide rating
73 reviews25 rejections5.4K views

Institution-wide insights - pooled across all 1 researcher at this institution.

Insights
$14.19/hrMedian hourly pay72 data points
71%Approval rate105 data points
12 minMedian actual time72 data points
Reported feedback
Clear instructions11In-study screening9Technical issues5No communication5Confusing instructions5

Includes figures observed automatically from real Prolific submissions by the Prolific Tea extension, pooled with on-site reviews.

Studies seen on Prolific20
  • ✈️ Step into the future of AI‑powered travel ✨
  • Understanding message preferences if you decide not to proceed with an online purchase at checkout.
  • The Road to Home
  • Want to plan a vacation using an AI tool?
  • [RECORDING + SCREENING REQUIRED]Usability task & feedback on a website/app prototype.
  • Watch a short video and share your honest reaction

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73 Reviews

Researchers at this institution
Institution-wide

A blended rating across every researcher grouped under this institution - not one person. Pick a researcher above to see their own rating.

SlammerGaming0
Preference for Bancontact vs Visa/Mastercard in Belgium
Clear InstructionsIn Study Screening

very good maze study that is for once relevant to my country and that was meant for me.

SlammerGaming0
MoneyUp Academy is introducing learning pathways
Approved$11.27/hr
Clear InstructionsTechnical IssuesIn Study Screening

Quite a great well paid study by Maze, but the prototype to view was quite laggy on mobile so I kinda can't give a perfect.

User
[RECORDING + SCREENING REQUIRED]Survey & Feedback Task
Approved$15.00/hr

I do surveys by this researcher ALL the time and they're great. Pay pretty well and one of the best researchers on Prolific. Their surveys are fun to do!

N/A
Help us design how you choose to get paid (5 min)
Timed Out

The AI asked a bunch of lengthy questions, which led me to being timed out. I reported the study and contacted the researcher.

User·

Why?

SlammerGaming0
Resume shopping online on a retail website
Screened Out$18.34/hr
In Study ScreeningClear Instructions

One of Maze's worst studies I've been taking. Like, I get it that the platform can be legit when it works, but please do not screen out people for having a desktop/laptop only on the Prolific page while actually searching for mobile users. As I deadass got screened out for having a laptop to take the study instead of a phone, despite the prolific requirements saying "devices you can take the study on: Desktop". For $0.25 of screenout reward, this feels dishonest.

Tfw7
Feed back on the latest designs to improve everyone's experience of online banking
Approved$18.38/hr

Mobile only. The usual maze style of talking about using an app.

Tfw7
Join this quick and fun study about banking apps!
Approved$24.40/hr

quick and easy to do. Mobile only

Tfw7
Making savings refix easier!
Approved$21.40/hr

Rating new banking app pages for renewing fixed rate accounts. I have only given 4 stars as it was hard ot work out how to advance from one screen – I had to click the button that said abandon to be able to carry on. Paid in 4 days, rate not too bad

Annon
Approved
Fast ApprovalFair Attention Checks

Always almost instant approval, never had a problem with them

Revo
[RECORDING + SCREENING REQUIRED]AI-moderated voice conversation
Screened Out
Confusing Instructions

This study asked if you are willing to create an account on an external site to continue with the study. If you answer in the affirmative, it directs you to create an account. After creating the account, I continued in the survey by acknowledging account creation, only to be then screened out. Make of it what you will, but this is what it is like doing studies for Maze.

Tfw7
[RECORDING + SCREENING REQUIRED]Usability task & feedback on a website/app prototype.
Returned

got on it, then the first question was about the turnover of my business. I dont have a business. It did not say in the blurb I needed to be a business owner. 2nd question asked my role - eg director etc. Had to return. SAY in the blurb who you want!!

Tfw7
Email Copy and Price Rise sentiment for a pet food subscription service
Approved$27.60/hr

quick and easy to do. Needs microphone, but not entirely clear which bits you are meant ot talk about

User
[SCREENING REQUIRED]Usability task & feedback on a website/app prototype.
Approved

Fair payment.

Nitin Chaurasia
[RECORDING REQUIRED]Get paid for testing a prototype app and sharing your insights.
Approved
Clear InstructionsFair Attention ChecksGood Communication

For me maze is the best . :)

LayeredLogic
Grocery shoppers needed for a search results usability study
Approved

Interesting and easy to do study, overall I have completed a few studies by this researcher, at times screened out, but screen out payment applies, I had to wait a week once for payment, however the rest have approved within hours, up to 72 hours.

Tfw7
Help us test a new visual creation tool
Asked to Return

must be done on tablet, but screen sharing does not work on my tablet, so I clicked on the "leave study" button it presented. Noticed then it had given me a rejection. So I clicked the 3 dots and returned it instead which seems to have worked.

jennifer57·

Thank you for mentioning the 3 dots! This same thing happened to me and I was then able to return it after seeing you mention it.

flamusa
Help improve our digital banking designs
Approved

Frequent screen outs but when doing studies I have always been approved. Approval can come within few days to 2 weeks.

User
Rejected$6.48/hr
Technical IssuesConfusing Instructions

Often rejected after completing demographic questions or told that the survey isn’t available (which is considered a rejection as well). After two rejections by Maze Research by Prolific account was placed on a temporary hold for 24 hours. Once my ban was lifted, I blocked the researcher.

User
[RECORDING REQUIRED]Get paid for testing an app prototype.
Approved$18.34/hr

I've done lots of studies for maze and they're usually fairly enjoyable and usually pay decent. Attention check questions are a little cheesy, but once you know what to look for they're easy. I've had a few issues in the past with the estimated times being unrealistic (one I remember was estimated at 45 minutes or so and took me around 70), but that seems to have been better lately. They also do take a while to approve (usually a week or two), but I've never had an issue with a rejection from them. Screen outs are frequently but have always happened for me in the first couple of questions and pay 25 cents, so I don't mind.

Amimia
Share your experience with the Monzo app
Screened Out
In Study Screening

Often screened-out. Thus low pay. Sometimes doesn't. If you're bored or eligible go for it.

WithDogs
Desired features for Positive Pay on Mobile
Rejected

I had second thoughts when the software download page loaded. It asked if I wanted to continue and I said no. It took me back to the Prolific survey page and auto-filled the code. I assumed it was a screen out and didn't think anymore about it. Then I received a received a return request because my submission wasn't up to snuff, immediately followed by a rejection. ?? It did let me return it, but it really rubbed me the wrong way. I told them I didn't want to complete the survey. They entered their own code and then rejected it. **curse words!**

Elon Tusk·

Hi WithDogs, There's an Chrome extension that can help prevent this. It's called the Prolific Auto-reject & Screen-out Prevention Tool

ProJJ
Active UK investors required to help with navigation testing study
Rejected

I completed this submission in good faith and followed all instructions. It was rejected with little explanation. I raised this with the researcher for specific feedback so I could try to understand why but have received no reply to date. I am considering a SAR as getting rejections without fair explanation and being ignored appears to be becoming a real problem for this Site in general and appears to be causing good participants to look elsewhere...

Grimmclaw
-
Screened Out

Adequately paying. Occasional technical issues. Frequent screenouts.

User
Rejected

This is a shitty researcher, and the thing really pisses me off is that prolific upheld the rejection after I have submitted my appeal

Matt Smith
Checkout experiences when grocery shopping
Rejected

You can expect frequent rejections with this one. Also, you need to download an app which has really bad ux and it unintuitive. I wouldn't bother with this one personally,

User
Help us understand how you book travel accomodation
Rejected$21.99/hr

Normally they work fine I did the full 20 min interview got to the end and then auto rejected saying I never did it.

SlammerGaming0
Review a New Online Experience
Screened Out$58.80/hr
Clear InstructionsIn Study ScreeningUnfair Attention Checks

Another one of those studies where they make recording mandatory. Their screeners are hard to understand. Only for them to screen out and pay me 25 cents in usd.

anon
✈️ Step into the future of AI‑powered travel ✨
Timed Out
Technical IssuesNo Communication

run out of time cause researcher doesn't know how to use maze while building studies. access was private so i couldn't open. sent few messages to researcher through prolific asking to make an access in maze public so i can open it. when i finally got an access to research, i had 15 min left to complete it. ofc i run out of time. and ofc complete silence from researcher side. i'm so tired of wasting hours on situations like that.

User
[RECORDING REQUIRED]Get paid for testing an app prototype.
Screened Out

Always screened out of studies

KTK
[RECORDING + SCREENING REQUIRED]Usability task & feedback on a website/app prototype.
Rejected$18.36/hr

In this study, I got a rejection for intentionally giving low effort responses. This is an auto rejection I believe was caused by the buggy prototype which couldn't reach the end of a task properly. I wrote to them regarding the issue and they didn't repsponse. I disputed with Prolific support but Prolific has decided to uphold it. I am frustrated for being accused of intentionally low effort while I spent serioius effort on the study.

User
Controle over je geld
Clear Instructions

The study was one that targets a Dutch audience in regards to online banking. They have been doing this a lot lately. Their studies never fail me. And they are often quick and pay well enough. This one it self was fine. And nothing really out of the ordinary.

runningontheloose2
Creators & performers: test a new tool that protects your face & voice from AI — 7–10 min
Approved$12.96/hr
Confusing Instructions

This was a bit confusing, had you try and create a log-in for a real website, but didn't clarify whether you should use fake aliases and your prolific email/a fake email, or genuine information. Good instructions would specify more on that. It didn't allow for you to sign up to the website regardless, but my submission was still accepted.

miary
Share Your Experience Accessing an Online Bank Account
Rejected$10.80/hr

Apparently went through the study too fast for their liking, despite doing all the attention checks and following each task with care. I usually don't have this issue with this specific researcher, but I feel like they're slowly going downhill.

Rdena
Have you reviewed or switched a mobile, broadband, energy, or car insurance provider recently?
Approved
Fair Attention ChecksClear InstructionsFast Approval

My first approved one, from many screened-out ones (wrong demographics) to returned studies (their app does not work properly or I did some dilly-dallying answers just for fun and it turned out without technical issues). My approval was less than 48 hours from the estimated up to 72 hours. Anyways, I always avoid those video capture ones and, to an extent, the ones that ask for voice recording. My reason is simple: not giving away my biometric data, especially for cheaply paid bucks. Otherwise, the rest is cool and okie dokie.

anon
[RECORDING REQUIRED]Get paid for testing a prototype app and sharing your insights.
Approved$5.63/hr

always screen out, that was the only one i got approved

User
[RECORDING + SCREENING REQUIRED] Sticker design comparison
Timed Out$5.61/hr
UnderpaysNo Communication

Just did a study listed as 6 minutes and it took over 20 at a normal pace. SO many endless questions. I got timed out and wasted over 20 minutes on a study that should have taken 6.

IGotTheTea
Puffy Mattress
Rejected$22.04/hr

I've done several studies with Maze and for the most part things went well until they didn't. I once got an automatic rejection for unknown reasons. I was able to reach out to them and to my surprise they responded in a timely manner and before I knew it the rejection was lifted. I did several more studies for them until the last time where I got a rejection for intentionally giving low effort responses. My mind was blown because I did everything that was asked of me considering the site I was to review was buggy and didn't show every component of the site. Again I wrote to them regarding the issue and this time I received zero response and Prolific has decided to uphold it. It's not worth it to continue taking their surveys.

miary
[RECORDING + SCREENING REQUIRED]Survey & feedback task.
Approved$16.53/hr

Carefully read the first question, those are usually attention checks. After, it's pretty straightforward from there.

Ezam
Rejected
UnderpaysUnfair Attention ChecksNo CommunicationTechnical IssuesIn Study ScreeningConfusing Instructions

Rejection happy researcher with unfair and unclear attention checks with low contrast fonts on personal demographics (age). Studies often screen out anyway. If not screened out you often have to jump through lots of extra steps and use their app for a low rate of pay. Just save yourself the hassle of risking a rejection and block the researcher.

Goose7678·

Their design of attention checks is very shitty and unnecessarily !!

User

The maze platform frequently has technical issues.