This policy covers paid memberships on Prolific Tea. Reading and reviewing on the site is free and needs no payment. Paid memberships are not on sale yet.
You can cancel at any time and you will not be charged again. Cancelling stops future renewals, and your benefits continue until the end of the month you have already paid for.
If you were charged by mistake, or you did not use the membership at all in a billing period, email hello@prolifictea.com within 14 days of the charge and we will refund that charge. We ask Paddle, our seller of record, to refund the transaction and cancel the subscription, and the money returns to your original payment method on Paddle's usual timetable. Your statutory rights are not affected.
If you delete your account, we cancel the subscription first so you are not charged again. There is no automatic refund of the unused part of the month.
The full terms of sale and our privacy notice explain who sells the membership and how your data is handled.